News
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Exceptional Case Funding Applications
Information about setting up Exceptional Case Funding applications on CCMS.
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CCMS User Set Up Videos
Videos are now available to help the CCMS administrator for your organisation when accessing the system through the Controlled Work and Administration (CWA) application.
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Accessing CCMS (Upgrade)
Guidance to ensure firms and users have access to the Upgraded CCMS and the benefits this brings.
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LAA Portal Upgrade
Information regarding the LAA Portal upgrade.
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Common Queries - Means Assessment
Top tips for completing the means assessment.
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Change coming soon - new automatic email confirmation when you submit an application
CCMS users will start to receive an automatic email confirmation when submitting an application.
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Contingency Arrangements from 16th January
What steps to take should you need to submit or amend a civil legal aid application through the contingency process.
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Top Tips when Using CCMS
The Client and Cost Management System (CCMS) has been mandatory for 7 months. With all new work now being received through CCMS our casework teams have identified some Top Tips that will help you get the best during your CCMS experience.
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Decommissioning of CCMS Original
From the 4th November the LAA will decommission access to the original version of CCMS.
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Training Week introduced
The CCMS training team continue to deliver their Online Training Modules and now offer all topics over the course of a dedicated Training Week. The next Training Week commences Monday 17th October.
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Webchat replaces Q&A sessions
The training team have introduced a Webchat facility to the training website. This enables providers to contact a member of the team directly through designated web pages to assist with any training needs. This replaces the Q&A sessions.
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Means Interview Upgrade & Client Declaration Against Instruction process
An improved version of the Means Interview is now available in the Upgraded version of CCMS.
A Client Declaration Against Instruction form and guidance are now available to enable the new process, which will benefit providers when submitting applications for clients who are unable to attend the office.
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Portal Support
The most recent news and updates on the availability of the system.
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CCMS mandatory from 1 April for all civil cases
From April 1st all new civil applications for Legal Aid must be made in the Client and Cost Management System (CCMS). Further information regarding Contingency and Transitional arrangements can be found on Gov.uk
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Civil news: CCMS billing update
User feedback highlights how the system can help your business.