Portal Support

We are experiencing LAA Online Portal issues presently which is impacting on CCMS. You are advised to continue using CCMS to progress any work as you will be able to gain access but this may take longer than usual. We do advise you to clear your cache and refresh your page.

In the event of continual technical difficulties and where you need to progress urgent/emergency work please contact our Customer Services Team on 0300 200 2020 - 9am to 5pm Monday to Friday.

For Urgent Technical / maintenance: Online Support Team (0203 334 6664 – 9am to 5pm Monday to Friday)

We do typically (but not limited to) take the system down every Friday (7pm) to Saturday (7am) to carry out essential maintenance.