Privacy and copyright



The contents of these pages are provided as an information guide only. No responsibility is accepted by or on behalf of the LAA for any errors, omissions, or misleading statements on these pages, or any site to which these pages connect, including any feature or aspect of such site or pages, whether provided by the LAA or by any organisation, company or individual.

No mention of any organisation, company or individual, whether on these pages or on other sites to which these pages are linked, shall imply any approval or warranty as to the standing and capability of any such organisations, companies or individuals on the part of the LAA.



© Legal Aid Agency.

You may use and re-use the information featured on this website (not including LAA logos or images) free of charge in any format or medium, under the terms of the Open Government Licence.

Any enquiries regarding the use and re-use of this information resource should be sent to


Third party content


The permission to reproduce material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material would need to be obtained from the copyright holders concerned.



The logos on this site are the property of the Legal Aid Agency. These logos may only be used by contract holders as authorised by Contract Managers.

Information we collect from visitors

We collect several kinds of information depending on the part of the site being visited: email enquiries, email addresses and site usage information.

1. Cookies
Cookies are used on our site solely for the purpose of compiling web statistics. Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies used by the LAA contain no personal information about the user, nor does our website elicit or store any information from users other than the Internet Protocol address of the computer used to access the site. Cookies on this site may safely be turned off by users without affecting how pages are displayed.

2. Google Analytics
The LAA websites also use Google Analytics, a web analytics service provided by Google, Inc. ('Google'). Google Analytics uses 'cookies', which are text files placed on your computer, to help analyse how the website is being used. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the websites. By using the LAA websites, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Our obligations under the Data Protection Act 1998


The processing of personal data is governed by the Data Protection Act 1998 (DPA), under which the LAA is registered as a data controller.

We will not share your information with any other third parties, unless the law permits us to. We may share your information with other government departments and organisations in order to verify that the information you have provided is accurate and to prevent or detect crime or fraud.

As a publicly funded body, we may share your data with the Ministry of Justice or external bodies for research purposes to better inform future government policy on legal aid that is being developed. Publication of any research will not identify any individual whose data has been used for research purposes.

Everyone has the right to request access to the information held about them. As per section 7 (2) and (3) of the Data Protection Act 1998 (DPA), valid requests must include the following:

  • Full name and address of applicant
  • Description of the information required
  • Any additional information which will help verify identity, such as date of birth and case reference number. This will help confirm that the data relates to that individual and is not being released to a third party
  • A fee of £10.

To access personal information that might be held about you, please make the request by emailing or in writing to Governance Team, Chief Executive’s Office, Legal Aid Agency, 102 Petty France, London, SW1H 9AJ.




This privacy policy only covers the LAA websites. Links within this site to other websites are not covered by this policy.