Email Requirements

Information required when contacting Online Support via email:

 

Firm / Counsel Name:

 

Firm / Counsel Account Number:

 

Users Username:

 

Case Reference Number (when applicable):

 

Error Message / Description:

 

Browser Type (Internet Explorer, Chrome etc):

 

Screenshot of Error / Issue:

 

Bulk Upload Error Code (when applicable):

 

Bulk Upload XML File (when Bulk Upload issue):

 

Bulk Upload Execution Report (when Bulk Upload Issue):