Navigation in CCMS

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Please see below quick guides on Navigating through CCMS.

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Navigation in CCMS

Module Title
Quick Guide Description
Best Practice for Providers
Hints and tips from experienced CCMS providers on how to integrate CCMS into working practices.
Introduction to CCMSHow to log in to CCMS and an explanation of what each section of the homepage can be used for. 
Managing Notifications
How to access actions and notifications, search for them and respond.
Remittance Advice
How to access the remittance advice notification through CCMS
Search Case
How to search for cases and applications and how to access the case or application.
Submitting a Non Case Specific Request How to access the requests section and complete and submit a request form.
Submitting Evidence by Post
How to inform the LAA you are sending postal documents and how to respond to the document request action.
Submitting Electronic Evidence
How to upload documents to CCMS, how to submit those documents, and how to respond to the document request action.
Viewing and Downloading a Notification AttachmentHow to access and download an attachment and how to respond to the notification.